Important notes:
- After the booking form is submitted you'll receive a booking confirmation e-mail with all the necessary information (usually we need a few hours or less to reply).
- The discount on the listed prices will be given in the booking confirmation mail.
- Deposit: To fully complete your booking, you need to leave us deposit (usually 50 to 200 EUR, depending on your group size and the total price) using a credit card or bank money transfer or directly at our location at least one day before your activity. You can pay the rest on-site, when you start your tour. You'll receive detailed information about the deposit in the booking confirmation mail.
- Cancellation: If the weather happens not to be suitable for your tour, we'll let you know by e-mail a day or two in advance so that you can change or cancel your booking, free of charge. You can also change or cancel your booking up to 24 hours before your activity and we'll refund your payment or deposit. In the case of a later cancellation or no-show, we'll keep your deposit. If you made a full payment in advance, the rest of the money (full payment minus the deposit) will be returned to you.
- Booking with less than 4 persons: As we want to keep our prices as fair and low as possible, the prices for all our hiking tours are calculated for a minimum of 4 people. It is still possible to book a tour if you are less than 4 people, but we may offer you a private tour (at a slightly higher price) or join you with an existing group on that day if possible.
- Booking with more than 15 persons: As hiking groups that are too large are not good for the guide or the participants, we usually do not lead groups of more than 15 people. However, if your group is larger than this size, you can leave us a message and we will find the best solution for you (with more groups and more guides, etc.).
- If the meal is included in the selected tour and you have special dietary requirements (e.g. vegetarian) please share it with us in the message field.